1. You may have a tripped breaker or an inside problem that requires an electrician.
2. The individual service that feeds your home may have been damaged.
3. You may be on a different transformer or possibly even a different circuit than your neighbor.
In any of these cases, after you have checked your breakers, report your outage by using our online outage tool or by calling 252-636-4070 and we will dispatch an available crew as soon as possible.
Our crews continue their restoration work safely and as quickly as possible.