To our customers:
We are all aware of the ongoing issues with the COVID-19 coronavirus and the challenges it creates for all of us. We at Academy are very sympathetic and understanding to all of those who may be affected by this virus. I want to personally reach out to you, our valued customers to update you on the actions that Academy is taking to help prevent the spread of the virus. We continue to closely monitor the ongoing COVID-19 situation to ensure we take all necessary steps to protect the health and safety of our customers and team members.
We are following Centers for Disease Control (CDC) and World Health Organization (WHO) guidelines, as well as guidance from federal, state and local officials, to make informed decisions. We appreciate everyone’s commitment to recommended prevention methods. We are fortunate that we currently have no reported team member or customer cases and our stores and facilities remain open for business. At this time, we feel confident we can continue to operate our stores, distribution centers and corporate office. We will leverage academy.com to provide updates if that changes.
We also wanted to share additional information about actions that we have implemented in response to COVID-19:
• Our employees have been encouraged to stay home if they are sick, and we’ve extended our paid time off policy to make sure our team members have every opportunity to seek medical attention, if needed.
• Academy has professional, third party cleaning services that routinely clean our stores, distribution centers and corporate office. These scheduled cleanings will be using a CDC approved disinfectant to clean high traffic areas and restrooms.
• We have the appropriate leadership team constantly monitoring and meeting regularly to review the situation.
• We have suspended travel to high risk areas by our team members and vendors.
This situation is a serious matter that requires everyone to stay calm and use sound judgment as we work our way through it together. Individual caution and good hygiene habits are the most important actions anyone can take to reduce the risk to COVID-19.
Academy has a long history of supporting our communities, our customers, and our team members in times of natural disaster, and this time will be no different.
I thank you for being a loyal Academy customer and appreciate your understanding as we all work through this difficult time. We are proud to serve you and hope that we will be seeing you soon.
Ken C. Hicks
Academy Sports + Outdoors
Chairman, President, and CEO